Plain language makes it easier to find what you need

We write clear and concise IT documents that help you minimize your support costs.
Book a Discovery Call

Helping Businesses Reduce their Risk Through the Creation of Effective Documentation

Why Choose Cohort?

Our values are part of our DNA. They guide the way we work with our business partners, within our communities and with each other.

Trust

We believe trust is a foundational element in any relationship. We earn our client’s trust through our superior communication and execution.

Transparency

We believe in being open and transparent in all our dealings with clients. Nothing should be a surprise.

Respect

We will always respect your time, your property and most importantly you.

Consistency

We will ensure your documentation has a steady voice and message. This will provide a consistent experience for your clients and employees.

Clarity

We work hand in hand with you to ensure your message is clear throughout all your documentation.

What our clients say about us

Chris Willoughby
Trinidad Drilling Ltd.
Director, QMS & Projects

Mitch was able to use his expert knowledge of Microsoft Word to analyse what was wrong with our quality templates and then work with us to recreate them. We found him easy to deal with and would certainly consider working with him again.
Jerry Crawford
KGC Consulting Services Ltd.
Director/Owner

KGC Consulting has been able to realize challenging tight client deadlines providing a quality deliverable construction dispute report, involving multiple authors, thanks to the efficiency and technical writing ability provided by Cohort Technical Communications Inc.
Jean-Francois Amiot
Cybera
Network Operations Manager

We were looking for a half day guided introduction to structured technical documentation as a way to start an internal discussion on continual improvement. Mitch came very well prepared and was able to deliver something for everyone. We had staff from diverse departments and from very different backgrounds, some struggling with writing assignments. Mitch shared his passion for the subject through personal experiences, slides and practical exercises and everyone in the room was very happy with the results. I would not hesitate to have him back.
Pauline Leclaire
Graham Construction
Director, Human Resources

Mitch’s thoroughness, professionalism and commitment have helped enable us to design, develop and create the 28 instructor-led courses in our curriculum so far, and we look forward to benefiting from Mitch’s superior technical writing skills as we build courseware for a number of technical construction topics in the coming months.

Clients

Latest Posts

  • Operations Manuals are Essential for Small Business Continuity
    Reducing risk, establishing consistency, and creating effective documentation for successful business growth. Do you believe your small business is running smoothly? Do your customers receive a consistent experience every time they purchase a product or service? Does your team consistently…
  • Maintain Your Business Documentation with a Maintenance Cycle
    Your department has worked hard to create user guides, training programs or governance documentation to help your company run smoothly and be compliant. What happens when something changes, and your documentation needs to be updated? Regulatory, technical or organisational changes…
  • Focusing on Readability Increases Your Content Value
    As a content creator, you put tons of effort into writing posts for your blog and your social media platforms. But are you doing everything you can to make that content easy for the reader to consume? What have you…